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SingleHop is one among the leading web hosting companies that specializes in managed and dedicated hosting services. It offers Windows as well as UNIX based options for the customers. This Chicago managed hosting service provider offers more than just a typical data center. Fast responses, superior quality and competitive pricing has helped SingleHop save some time and energy to focus on the core business. Few providers can offer the range and flexibility that SingleHop can. By allowing their clients to design their own management package (or not have one at all) and not requiring customers to purchase a bundle of services, SingleHop allows their clients to literally custom design their service level. SingleHop has over 1,000 servers in production, to show for it, and a wide range of guarantees and service level commitments to guarantee their clients' satisfaction
Price Value:
SingleHop knows how valuable their customers are – which is why every customer, regardless of their size, has full access to their own Account Executive. SingleHop prides themselves on using only name-brand, high quality hardware.
As an experienced web host, they understand that skimping out on hardware is the same as skimping on service. SingleHop knows that saving a few dollars today means losing a few customers tomorrow!
Finally, all customers can manage their dedicated servers from the comfort of their desk! SingleHop LEAP is world's first and only AJAX-powered webtop for managing your dedicated servers.
Reliability:
The SingleHop slogan “We Manage IT differently” is a reflection of the company’s commitment to offer better ways of managing small businesses. The internal structure of SingleHop enables the user to access the top talent directly. Various customers and industry experts have recognized the outstanding performance of SingleHop. Their refusal to outsource customer support has been appreciated throughout the industry. In order to ensure reliability and continuous satisfaction, SingleHop offer a 7 day money back guarantee along with an iron clad service level agreement. Besides this, SingleHop also offers 100% uptime guarantee and hardware replacement guarantee
Control Panel:
SingleHop makes use of the best control panels available, in order to offer superior services to the customers. The user friendly interface of SingleHop consists of features that are required for beginners as well as experts. Choose a fully-managed outsourced approach to your server including Cpanel and a full suite of services, including: SMTP, IMAP/POP email, DNS setup and configuration, HTTP, Apache-addons, MySQL dbases, Java. The company also supports Cpanel Control Panel Management upload and configuration and limited third party software maintenance.
Customer Support:
SingleHop is very popular in the hosting industry for the quality of it technical support. If you want to make complex technical inquiries, you need to submit a ticket before making a call to any technician. This ticket is meant for keeping a track of the nature of the problem, who worked on it and how it was solved. It takes less than 15 minutes to consider a ticket. If you are making a simple inquiry and the operators are busy, you may not have to hold for more than 20 seconds. However, it is suggested to always fill the ticket for any complex problems as it will help prioritize issues and first solve the important stuff. All the helpline and direct dial numbers of account executives and technical support representatives are available on the official website of SingleHop.
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