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JustHost web hosting is so confident in its web hosting and customer service offerings that it offers not just one, but a series of customer satisfaction guarantees: there's the industry standard 99.9% uptime guarantee, but also the guarantee that you can always reach live support staff with the answers your looking for, 24/7. With an average hold time of 3 minutes on the phone and an email response time of less than 20 minutes, Just Host pledges they'll be there to help you whenever you need them. Not happy? Just Host offers a fell moneyback guarantee – no questions asked.
Price Value
JustHost offers one of the best hosting plans available in the hosting market today. Whether you are a business customer or a personal website owner, their plan will suit your needs to a tee. When checking out the many options that you have when it comes to the hosting provider, one of the most important factors that you need to consider is the price value. In return for the monthly rate that they charge, what are you getting as a customer? How does the price that they offer measure up against the ones offered by other service providers? To give you an idea as to whether JustHost will give you the best bang for your buck, here is a short list of what their individual packages include: a free domain for life, free setup, unlimited disk space and bandwidth, and a free website builder. Further features include an entire script library totally free including WordPress, osCommerce and Joomla. To top it off they offer an industry leading Anytime money back guarantee.
Reliability
At JustHost you get a 99.9% uptime guarantee on service. Just Host 's reliability is guaranteed, in part, thanks to their unique load balancing technology and super fast backbone connections. With load balancing, your site is available from multiple servers, so if one server becomes unavailable, your site will still be live on the other server, virtually eliminating site downtime. JustHost also boasts Quad ProcessorPerformance, Customized Apache and industry-leading, high speed/processing Dell Servers. This virtually eliminates the possibility of site downtime and disruption, in the event of one site becoming unavailable.
Control Panel
JustHost offers you the most recognized cPanel as the control panel interface, facilitating you to operate on a single interface with several functions. Equipped with highly user-friendly control panel, JustHost eases the way you manage your hosting account. With big icon based buttons, cPanel offers you the control and flexibility regarding all the aspects of your account. Some of the most popular features include submissions of search engines, website information, script implementation and hassle free access to emails, database administration and many more. The most fascinating fact is that it’s the first time the creators of the site can enjoy the website creation from the ground up. Right from your website content to modifying the error page design to checking your email account via web browser facility, cPanel offers it all in a simple way.
Customer Support
The JustHost support center offers a full range of help features, from assisted support 24/7 via live web chat, 1-888 toll-free telephone, and email support ticket system to self-guided help via searchable and categorized online FAQ and articles, web tutorials, and an active user community. Just Host boasts a “leave no queriers unanswered” customer service policy that certainly serves its customers well. The support staff is friendly and truly knowledgeable – a rare find indeed, in these busy times.
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